How to Make Innovation a Reality at Your Firm—And Maximize Results

Law.com
December 5, 2019

Joel Carpenter was quoted in the article "How to Make Innovation a Reality at Your Firm—And Maximize Results," which was published by Law.com on December 5, 2019.

Joel discusses how hiring a Chief Operating Officer from outside the legal industry has generated innovation within the firm. He says the new COO has "been a real agent for change" by bringing in data analytics and a new streamlined billing process, among other new ideas.

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