HR Coordinator | HR Manager | Tier 1 User Support Analyst

HR Coordinator

Boston, MA

We are looking for an HR Coordinator to join our dynamic team. The HR Coordinator provides administrative support to the HR Department and is responsible for handling a wide range of tasks including record keeping, legal and staff recruiting, onboarding/off boarding, benefits administration, HR reporting and other special projects as needed. This is a hybrid role based in our Boston office.

Duties and Responsibilities


HR Manager

Boston, MA

We are looking for an experienced HR Manager to join our dynamic team. The HR Manager is responsible for driving our HR processes including recruiting, onboarding, performance and development, compliance, employee relations and benefits. In addition, the HR Manager provides coaching, mentoring and guidance to staff as well as participates in special projects as needed. This is a hybrid role primarily based in our Boston office.

Duties and Responsibilities


Tier 1 User Support Analyst

Boston, MA

The User Support Analyst is primarily responsible for providing first level phone and email support on a variety of technical issues involving both hardware and software. The User Support Analyst is the first line of support and is responsible for initial evaluation, troubleshooting and problem solving and/or escalating to appropriate staff if higher level of technology support is required.

Duties and Responsibilities

The following are the most common duties/responsibilities of the position:

Qualifications and Job Requirements

The following are some of the most common technologies used in the offices that would be supported by the Help Desk Analyst:

Qualifications include:


Associates or Undergraduate degree in Information Systems or related field preferred.

Working Conditions

Regular schedule will be from 10:00AM-6:00PM with some overtime and one on-call rotation every four weeks. May be times you need to cover/swap other shifts, if needed.

We are currently on a hybrid schedule with 3 days in the office and 2 days remote working, but this is subject to change at any time depending on changes in firm policy.

May require some weekends and nights.

Physical Requirements

The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes, workstation, or server equipment.

To apply for any of these positions, please send your resume to HR (

Sullivan is a leading corporate law firm advising clients ranging from Fortune 500 companies to emerging businesses. With more than 200 lawyers in Boston, London, New York, Tel Aviv and Washington, D.C., the firm offers services in a wide range of areas, including corporate finance, banking, trade finance, securities and mutual funds, litigation, mergers and acquisitions, intellectual property, tax, real estate and REITs, private equity and venture capital, bankruptcy, environment and natural resources, regulatory law, and employment and benefits.

We welcome inquiries from all who are interested in learning more about our firm. For additional information please direct inquiries to:

Sullivan & Worcester LLP
One Post Office Square
Boston, MA 02109
Attn:  Human Resources
Fax:  617-338-2880

Sullivan & Worcester LLP is an equal opportunity employer. This means that Sullivan & Worcester LLP considers applicants for employment, and makes employment decisions without unlawful regard to sex, race, color, religion, citizenship, national origin, ancestry, sexual orientation, age, marital or domestic partner/civil union status, military service, or veteran status, physical and mental disability, and any other characteristic covered by applicable federal, state or local nondiscrimination laws.

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